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Hover your cursor over a phone number to see whether it belongs to an internal contact, an external contact, or a synced contact in order to access additional options.The caller’s caller ID may have been buried, so all you can do is delete that entry.You will be given the following options if you hover over a call history entry:.If you want to filter entry in the call history by missed or recorded calls, simply use the drop-down menu below the tabs.Note: Find out how to identify call history entries in this article. You can, however, view your own call recordings in this article.įrom here, you will be able to view the most recent call history. Please refer to the administrator article for more information regarding accessing call recordings if your administrator has given you the ability to view the call recordings for other extensions.

You will also be able to remove the notification icon on the app when you play a new call recording in the desktop client.

In Zoom desktop and mobile apps, call history and recordings are synchronized.

Access to your recordings will need to be granted by your admin if you do not see them.

Your own ad hoc recordings are available for playback, download, and deletion by default (recordings generated during in-call controls).

You might not be able to access your automatic recordings if you haven’t been granted access by your admin.

Zoom’s automatic recordings are only accessible by administrators by default.

The Zoom web portal is the only place where you can access another phone user‘s recordings if your administrator has granted you access.

For those of you who need to filter calls by date or contact, you can use Zoom’s web portal to view call history and recordings.